<aside> 💡 Use this guide to understand how menu updates and out-of-stock items are handled in the Open app and online ordering.

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⭐ Overview

Menu data from your POS stays automatically in sync with Open, so customers always see the most up-to-date availability when ordering. As long as updates are made directly in Toast or Square, no additional action is required in Open.

📝 Menu Updates & Out-of-Stock Items

• Toast and Square menu data sync automatically throughout the day.
• Any published menu changes—including price updates, item availability, or items marked out of stock—will appear in the Open mobile app and web ordering in real time.
• You do not need to make manual updates in Open.
  • Simply manage your menu and 86’d items directly in your POS, as you normally would.

💡 Tips

• Always make sure menu changes are published in Toast or Square for them to sync correctly.
• If an item is marked out of stock in the POS, customers will no longer be able to order it online or in the app.
• If you created a separate “Open App” menu and used the “deep copy” function in Toast, real-time syncing of menu changes and out-of-stock items may not apply—especially if you're using a different menu for in-store POS orders. Please reach out to the Open team for assistance or review this Toast article for more details.