<aside> 💡 Use this guide to better understand the capabilities of monitoring orders through the Uber Direct portal.

</aside>

⭐ Overview

Uber Direct provides a dedicated dashboard where owners and managers can view all delivery activity in one place. This includes live driver status, order progress, and delivery outcomes, making it easier to troubleshoot issues and stay on top of active deliveries.

You can access the Uber Direct Portal at any time using the link below.

👉 Uber Direct Portal

📝 What You Can Do in the Uber Direct Portal

From the Uber Direct dashboard, you can:

• View all delivery orders tied to your location(s)
• Track drivers in real time, including:
  • En route to pickup
  • Picked up
  • Out for delivery
  • Completed or canceled
• Find the drivers contact information

💡 Tips

• Use the portal for delivery visibility and troubleshooting
• For missing, delayed, or canceled deliveries that require follow-up, reach out to Open Support with the order ID for faster resolution.