Customer Support

Open works like a conversation: ask the assistant to refund orders, send campaigns, 86 items, or issue credit, and it confirms before acting. Learn how to ask Open and where…

How Open works

Need to talk to a person? Here's how to reach Open's support team — ask the assistant to flag your request, or email support@getopen.com — plus what to include so…

Reach a human at Open

A quick overview of Open's assistant and how the platform works.

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